If you know your Google username but can't remember the password, you can reset your password on the device, or at It can take up to 24 hours for a new password to sync with all registered devices. If you already reset your device, but don't remember your Google username and/or password, the device can't be used. Remove the account before you reset the device. If you want to reset your device to factory defaults, but don't remember your Google username and/or password, you can do one of these:Ĭheck your devices Account settings for your account name, and reset your password via the device or at It can take 24 hours for the password reset to sync with all devices registered to the account. If you want to reset your device to factory defaults, make sure you know your Google Account and password, because you'll need to log in at the end of the reset.

This means that if your device is lost or stolen, another person would not be able to reset it and use it. If an unauthorized person tries to reset the device by another method, the device would still require log-in using the Google username and password. If you have multiple Google Accounts set up on the device, you can log in using any of the accounts. This means that after the reset, you'll be required to log in to the Google Account using the username and password. If you have a Google Account set up on the device, FRP is active. All data is erased, including files and downloaded apps. When you perform a Factory Data Reset, all settings are returned to the factory default settings. Once FRP is activated, it prevents use of a device after a factory data reset, until you log in using a Google username and password previously set up on the device.

Data protection, or Factory Reset Protection (FRP), is a security feature on Android devices with Lollipop 5.1 and higher.įRP is automatically activated when you set up a Google Account on your device. Android devices provide built-in security features you can use to protect your device and information, including screen locks and data encryption.

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